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Knowledge base
Payments & Cancellations
Payments
20
How do I purchase my first course within the Black Business School?
Why is my account being charged a monthly fee from the Black Business School?
Can I take advantage of the 30 day free trial on one course or multiple courses within the system?
Can you change the date my payment is deducted?
How do I unenroll/cancel my subscription to a course?
View all 20
Accessing Content
Accessing Content
10
How do I access the course I paid for?
I logged in to my account and do not see any of the courses I enrolled in?
Can I download all the content in the course?
Will I have access to the course after I have canceled?
When can I take the class?
View all 10
Unable to Find Your Course?
1
When I try to access the class that I paid for, it seems like I am being asked to pay for it again. How can I access my class?
Account Sharing
1
I have more than 1 child that I would like to participate in the Black Millionaires of Tomorrow program. How will they be able to take the course at the sametime?
Lifetime Access
1
What are the payment options for the Lifetime Membership?
Premium Package Questions
1
Are all of the Black Business School courses included in the Premium Package?
Technical Issues
Administration & Profile Updates
3
How do I login to The Black Business School website?
How do I update my email address or password that is associated with my account?
When I try to access the class that I paid for, it seems like I am being asked to pay for it again. How can I access my class?
Troubleshooting
1
Troubleshooting Course Issues
Physical Goods & Shipping
Black Financial Literacy Bookstore Order Questions
5
I placed an order two weeks ago and I haven't received it. Where is my order?
I have missing items in my order. How can I get the rest of my order?
I have an email saying that my order arrived but I never received it. What do I do?
I ordered a digital product however I'm not able to download it. How can I download my digital product?
I ordered a digital product but I don't see the link sent to my email. How can I download it?
The Black Millionaires of Tomorrow Program
The Black Millionaires of Tomorrow Program
2
Can the certificate have my child’s name on it?
Can more than one child use this program at once?
Student Support
Contacting Instructors
2
How can we contact instructors during the course and afterwards?
How do I contact Support?
Investing Questions
1
Do you offer investment strategies and advice?
The Black Business School Live Events
2022 All Black National Convention-ABNC
1
How do I register for the 2022 All Black National Convention-ABNC
Accessing Replays from a Live or Virtual Event.
1
How do I access the recordings from a live or virtual event.